Hair

I ‘ve owned and managed two successful hair salons for the past thirty two years. My main role in my business is training our stylists to listen to our customers and to execute a cut, color and style which is suitable to every client who is sitting in our chairs. Customizing a design which is suitable to the head shape and features of a client can make her/his daily care becomes a breeze. If the design was not cut to flatter your head shape, face shape and features, you will struggle with “having bad hair days” until the cut is corrected. The most important aspect of getting what you like when you visit your hair salon is to make sure that you receive a good consultation from your stylist. This is the reason why I train every stylist we hire at Studio 904 to listen to our customers, using our consultation procedure, LSPA which stands for Listen, Share, Permission, Action. I will be writing more about LSPA in my future postings. Stay tuned, more to come….